FAQ


Have a Question?

  • As long as Buildster is in Beta, you can create projects for free
  • If you are invited to a Buildster project, Buildster is free.
  • Any active projects you have when Buildster comes out of Beta, will be grandfathered and remain free

  • Buildster runs on any desktop web browser.
  • Buildster Android and IOS apps are needed for mobile use.

  • You can visit the training centre for a variety of videos and tutorials on how to use Buildster.
  • You can email support in the main menu of the mobile apps, or the desktop web app.

  • Buildster supports PDF file format only.

  • When a project is archived, every user in the project receives a notification letting them know.
  • An archived project can be accessed by everyone who was a user in the project, however communication and messaging are disabled.
  • Archived projects will be slower than active projects because they are transferred to a different tier of storage after archiving.

  • Yes, you can re-activate a project that has been archived. All users in the project will be notified about the change.

  • Data is stored in AWS “storage type” for a period of X years.
  • After this time, all project users will be able to either extend or purchase an offline copy of their project data.
  • After this offering, the data will be permanently deleted.

  • You need an internet connection to use Buildster at the moment. We will be adding offline functionality soon.